ITAM Services
Government & Local Authorities
‘Unlimited’ can be a wonderful word that means you never have to worry about restrictions — but that isn’t always the situation. In the case of software estates, Unlimited Licence Agreements (ULAs) are unlimited only within a specific set of restrictions.
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Revenues
Employees
Vendor
For our client based in the United States of America who had two active ULAs each spanning 5 years with Oracle, this was a particularly complex and confusing situation. The differing termination dates and product dependencies made any option besides renewal almost impossible. In total these agreements were costing the client more than $30m USD per year.
The ULAs did not fully overlap on which legal entities could use the products and also limited the cloud certification options through lengthy and often complex terms and conditions, that included harsh penalty criteria. The criteria were designed so that no customer could abide by them, leaving the client with 2 options: renew the contracts or hire a professional software licensing advisory team. This is where the client selected Synyega due to their expertise in this area and its track record with Oracle agreements.
Once engaged, Synyega first looked at the client’s options to stabilise their Oracle spend, by auditing their usage we were able to confirm possible strategies to reduce the client’s costs. This was no easy task: the ULAs were designed to terminate one year apart, with database options and packs covered in the ULA terminating first, while the database licensing itself was governed by the second ULA.
A decision on which route to take had to be made within months, this was challenging given that the client had never measured their full Oracle deployment before. To address this, Synyega’s team of experts couldn’t use the usual reporting approach, because there simply wasn’t enough time. Instead, our team developed a bespoke solution to use the client’s existing inventory tools to capture the information. This data was then independently verified by spot checks into the software estate. The remaining questions about unused products were addressed during interviews with the client.
After the infrastructure and software usage were recorded, Synyega modelled three different scenarios to answer three questions:
Our report concluded that almost half of the ULA value (over $12m worth of product) had never been deployed by the client—this was calculated to be costing the client in excess of $20m per annum. It was also clear that the client needed to undergo the cloud certification route, because this could save over $10m per annum compared to renewing the ULAs. Finally, our team of experts found an option to save the client an additional $1m per annum on technical support and budget for additional Oracle spend post-ULA.
"We approached Synyega as we needed specialist help to extract us from the onerous ULAs we were trapped into. They helped us to identify the next steps to save money ongoing with our software by advising us on what we needed and, more importantly, didn’t need for our workforce”
Head of Infrastructure in US Public Sector
Once engaged, Synyega first looked at the client’s options to stabilise their Oracle spend, by auditing their usage we were able to confirm possible strategies to reduce the client’s costs. This was no easy task: the ULAs were designed to terminate one year apart, with database options and packs covered in the ULA terminating first, while the database licensing itself was governed by the second ULA.
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