For many organisations, audits by software vendors can be a frequent and costly distraction. When a vendor demands an audit, organisations typically have a legal obligation to comply, but how the audit is prepared for and managed can make a significant difference to potential penalties, operational disruption, and reputational damage.
Synyega can defend your organisation from a vendor audit, which is often carried out by a 3rd party auditor. We can help mitigate potential non-compliance once a notice letter has been received, or minimise financial penalties post-audit in some cases. Our audit defence service can be rapidly deployed for organisations that want to proactively plan and prepare for future audits, or need to respond to an imminent audit once a notice letter has been received.
Benefits
Ensures optimum outcome achieved
Minimises financial penalties and risk
Minimise impact on resources
Plan, prepare, and respond to audits quickly
We act in your best interest
Be prepared. Don’t get caught out by costly vendor audits.
Our team of accredited and experienced ITAM experts will initially discuss the vendor in question with key stakeholders in your organisation. Our analysts will then review your current contracts and licensing entitlements, analyse your software deployments to identify your exact vendor licensing position, and highlight any compliance risk and financial liabilities that may exist.
The audit process broadly covers two phases: Process and Data. In the first phase, the process should be focused on validity and legitimacy of the claim as well as creating the virtual team and execute a communications strategy jointly agreed by all parties. In the second phase, the data is considered – what is being requested, what should (and should not) be shared, timelines, and other factors. Our team of ITAM experts (including ex-auditors) will support your organisation through these stages by producing an audit plan with prioritised actions that need to be taken.
Our team will be on-hand to prepare documentation and supporting evidence that needs to be submitted as part of the audit process. We can also help support communications with the vendor and any negotiations that are needed as a result of the process. Synyega have successfully defended many audits to-date, contact us to find out how we can help you.
service deliverables
Review of Vendor licensing entitlement, inventory, & contracts
License Position of audited products prior to submission
Post analysis report detailing recommendations, potential liabilities, and vendor strategy
Definition and management of audit response timeline and milestone tracking
Management of vendor negotiations to secure most favourable outcomes
Provision of leadership report with KPIs, savings, and ROI metrics
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Our team of ITAM experts have many years of experience and are certified in both ITAM and FinOps; we help to promote best practice and are active members of the FinOps Foundation and ITAM Forum. We empower clients to discover, optimise, & manage their software & cloud investments through our multi award-winning services and have helped our clients to save or avoid over £1bn in costs to date.
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