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Role Description

Overview

The role is to manage, deliver and develop high end Microsoft licensing consultancy services into enterprise organisations especially in the key areas of Cloud migration, management, optimisation and software licensing.

The Licensing Consultant takes a leading role in performing a variety of software licensing and software asset management related tasks working across contractual, technical, financial, and commercial client areas.

Responsibilities

The key responsibilities of the Licensing Consultant include:

Delivery

• Proactively manage and deliver services to clients ensuring a consistently excellent level of service
• Ensure client objectives are met and that the client derives the best possible value from their software licensing arrangements
• Develop client engagement practices including, but not limited to, technical solutions, process and project management, software asset management and wider ITAM practices
• Support and advise on commercial discussions and deal preparation strategy and tactics
• Compile accurate Effective Licensing Positions and associated reporting from a variety of data sources
• Identify, document, report licence exposures, risks, and associated remediation options
• Work up and report licence optimisation angles and narratives
• Operate as part of the Synyega team, contributing to client engagement planning and delivery
• Assist clients with software renewals, ad-hoc licensing queries and other areas of Software Asset Management
• Focus on the client needs at all times and display professionalism in all client facing situations
• Maintain up to date industry knowledge of Microsoft licensing, policies and practices

Improvement & Business Development

• Support sales activities in new and existing customer accounts for example by providing Vendor subject matter expertise
• Ensure Synyega team develops and maintains key client relationships to ensure client retention and development
• Contribute to the development and on-going improvement of licensing related processes
• Ensure customer successes are logged and promoted both within the clients organisation and also logged within Synyega
• Define, maintain, improve and monitor Synyega documentation, report templates, delivery standards and working practices across the team
• Develop internal processes to ensure Synyega services are delivered to a high standard, are efficient and cost/resource effective
• Assist with the training and development of licensing support staff.

Experience & Skills

Essential:

• In depth Microsoft software licensing working knowledge and experience, minimum of 5 years, ideally gained from a vendor, reseller, consultancy, or end user environment
• At least one relevant Microsoft Certified Professional (MCP) qualification
• Excellent Microsoft Excel skills
• Excellent working knowledge and experience of data centre and cloud computing environments
• Team Player with individual drive and tenacity

Desirable:

• Additional MCP qualifications
• Azure certification(s)
• Advanced Microsoft Excel skills
• Data handling and analysis experience gained from an IT Asset Management environment
• Experience of specific IT Asset Management discovery tools (e.g., Flexera, Snow, USU, ServiceNow, RV Tools, SCCM)
• Wider software vendor licensing experience (e.g. Oracle, SAP, IBM, VMware etc.)
• Cloud FinOps data handling and analysis
• Cloud computing data handling and analysis

Qualifications/Experience

• University degree or similar/equivalent combination of studies and experience

• You may have gained relevant experience from a variety of backgrounds and for the right person we will provide training and support to help you become successful in this role.

Languages

• English: excellent verbal and written skills are essential
• EU languages desirable (but not essential) such as: German, Italian, French, Spanish

Benefits

• Flexible office/remote working
• 25 days annual leave (plus public holidays)
• Enrolment into company pension scheme
• Life Assurance provided by the company

Location

We will consider applications from within the United Kingdom and the EU. Remote working is available with travel to our offices and on-site when required.

If you would like to apply, please send your CV and covering letter to : info@synyega.com

About Synyega

Synyega is an award-winning independent software licensing consultancy. With our unique mix of technical andcommercial skills, our consultants have successfully helped to deliver over £700m in savings to the world’slargest organisations. We want to level the playing field in a software market that undermines the buyer and favours the software vendor. But our ethics and values don’t end there, they are in everything we do.

We have made a commitment to ensure that as Synyega continues to grow that we operate as sustainably as possible. Not just for our benefit but also to try and ensure we are making positive contributions to the community and the environment. We want to embed this thinking into everything we do as a business.

Our company takes pride in promoting our independence and objectivity as core business values. We place our clients at the heart of our business model and seek to disrupt the traditional SAM consultancy market. The team at Synyega focus on delivering professional, expert, and confidential services across the breadth of ITAM and SAM. Data centre to cloud migrations, cloud software licence management and FinOps are key areas where we deliver trusted advisor levels of service to our clients. As a team, we strive to live our shared values of being open, honest, and trustworthy amongst ourselves.

At Synyega, we believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, sexual orientation, gender identity, age, religion or disability.

We believe that innovation starts with inclusion and to create the future, we are looking for people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where our employees can do their best work; whether that's through inclusive benefits, equal pay, employee resource groups and more.

Synyega is committed to being an inclusive employer. We are a flexible working company, and we ask that you get in touch with us even if you don't tick every box!

For individuals with disabilities who would like to request any other assistance, please let the recruiting team know and we will support throughout the interview process.

www.synyega.com